Picture this: A dedicated professional coordinating multiple community programs that help improve lives, from youth mentorship to elderly care services.
Think about someone who notices a growing need for mental health support in their community and develops a comprehensive program that connects residents with counseling services while managing the staff and resources to make it happen.
A social and community service manager is that professional who plans, coordinates, and supervises social service programs and community organizations. They oversee the delivery of social services and direct activities of organizations that provide services to the public.
Total Employment: 173,650 (2023)
Common Names for Social and Community Service Managers
- Adoption Services Manager
- Child Welfare Services Director
- Children’s Service Supervisor
- Clinical Services Director
- Community Services Director
- Psychiatric Social Worker Supervisor
- Social Services Director
- Transitional Care Director
- Vocational Rehabilitation Administrator
What Social and Community Service Managers Do
Social and Community Service Managers lead organizations and programs that enhance community well-being. Key responsibilities include:
- Program Development and Oversight: Plans, implements, and evaluates social service programs to ensure they effectively meet community needs and organizational objectives.
- Staff Management and Leadership: Recruits, trains, and supervises social service workers, volunteers, and support staff to maintain high-quality service delivery and program effectiveness.
- Budget Administration: Manages program budgets, allocates resources, and ensures fiscal responsibility while maintaining compliance with funding requirements and organizational policies.
- Community Outreach and Partnership: Builds and maintains relationships with community stakeholders, partner organizations, and funding sources to enhance service delivery and program sustainability.
- Compliance and Quality Assurance: Ensures programs meet all regulatory requirements, maintains accurate records, and implements quality control measures to uphold service standards.
- Needs Assessment and Planning: Conducts community needs assessments and analyzes data to identify service gaps and develop strategic plans for addressing community challenges.
- Crisis Management and Problem Resolution: Responds to emergency situations, resolves complex client issues, and implements solutions to maintain program stability and client well-being.
- Program Reporting and Communication: Prepares and presents reports on program outcomes, communicates with stakeholders, and documents program impact for continued support and funding.
- Service Coordination: Coordinates service delivery among various departments, agencies, and community partners to ensure comprehensive support for clients and efficient resource utilization.
Signup or login for free access!
Signing up is easy and takes about 1 minute.
