Administrative Services Manager Career Profile

Picture this: A professional orchestrating the seamless operation of a large corporate office, ensuring everything from facility maintenance to office supplies runs like clockwork.

Think about the last time you walked into a well-organized office building where everything just worked – from the security systems to the cleaning services to the mail room. Behind that efficiency is an Administrative Services Manager.

These professionals are the backbone of organizational operations. They bring together facilities management, business operations, and support services to create productive work environments that enable other employees to focus on their core responsibilities.

Total Employment: 242,520 (2023)

Common Names for Administrative Services Managers

• Administrative Coordinator 
• Administrative Director
• Administrative Manager
• Administrative Officer 
• Administrator
• Business Administrator 
• Business Manager

What Administrative Services Managers Do

Core Responsibilities of Administrative Services Managers include:

• Strategic Planning and Operations: Develop and implement organizational policies, procedures, and operational workflows to ensure efficient day-to-day business operations and long-term organizational success.
• Facility Management: Oversee building operations, maintenance, space allocation, and safety protocols to maintain a productive and compliant work environment while optimizing facility utilization and costs.
• Budget and Resource Management: Plan, monitor, and control departmental budgets, allocate resources effectively, and identify cost-saving opportunities to maximize operational efficiency and financial performance.
• Vendor and Contract Management: Select, negotiate with, and manage relationships with service providers and suppliers while ensuring contract compliance and service quality standards are met.
• Staff Supervision: Direct and coordinate support staff activities, provide training, conduct performance evaluations, and ensure proper staffing levels to maintain operational effectiveness.
• Records Management: Establish and maintain organized systems for managing documents, records, and information to ensure compliance, accessibility, and efficient retrieval of important business information.
• Security and Safety Oversight: Implement and monitor security protocols, emergency procedures, and safety measures to protect personnel, assets, and ensure compliance with regulations.
• Process Improvement: Analyze current administrative procedures, identify inefficiencies, and implement improvements to enhance productivity and service quality.
• Compliance Management: Ensure organizational adherence to relevant laws, regulations, and internal policies while maintaining required documentation and reporting standards.