Picture this: A dedicated professional working alongside various healthcare providers, filling crucial support roles that keep medical facilities running smoothly. They might be operating specialized medical equipment, assisting with unique therapeutic programs, or providing essential patient support services that don’t fall into traditional healthcare categories.
Think about those moments when a patient needs specialized care that goes beyond standard medical procedures – these are the professionals who step in to provide that unique support.
Whether it’s helping with innovative therapy techniques or managing specialized medical technologies, they fill vital gaps in healthcare delivery.
Total Employment: 102,230 (2023)
Common Names for Healthcare Support Workers
- Patient Care Technician
- Medical Support Assistant
- Healthcare Support Specialist
- Clinical Support Worker
- Medical Assistant Specialist
- Healthcare Aide
- Patient Support Representative
- Clinical Care Assistant
- Medical Support Specialist
- Healthcare Support Technician
What Healthcare Support Workers Do
Healthcare Support Workers assist medical staff by performing various non-clinical, administrative duties and basic patient care tasks that don’t require specialized medical training such as:
- Patient Care Support: Assist healthcare professionals in providing basic patient care, including monitoring vital signs, helping with mobility, and ensuring patient comfort to maintain quality care standards.
- Documentation Management: Record and maintain accurate patient information, medical histories, and care activities in electronic health records (HER) to ensure continuity of care and regulatory compliance.
- Safety Protocol Implementation: Follow and enforce infection control procedures, safety guidelines, and healthcare protocols to protect both patients and staff while maintaining a safe care environment.
- Equipment Handling: Prepare, maintain, and properly utilize medical equipment and supplies according to facility standards to support effective patient care delivery.
- Communication Coordination: Serve as a liaison between patients, families, and healthcare providers while maintaining clear communication channels to ensure proper information flow and care coordination.
- Administrative Support: Complete routine administrative tasks, schedule appointments, and manage basic office duties to maintain smooth operational workflow in healthcare settings.
- Basic Health Monitoring: Observe and report changes in patient conditions, following established protocols for escalating concerns to appropriate medical staff to ensure timely intervention when needed.
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