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Travel Agents Career Profile

Last updated: December 15, 2025 4:45 pm
December 15, 2025
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20 Min Read
Key Takeaways
  • Travel agents plan and sell transportation, accommodations, and entertainment activities for individuals and groups.
  • A high school diploma is typically required, with some employers preferring candidates with relevant certification or education.
  • The field has a projected job growth of 3% and a median annual wage of $47,410 (as of 2023).

Picture this: You are the architect of unforgettable experiences, crafting dream vacations for eager travelers. Think about the last time you planned a trip – the excitement, the anticipation, but also the stress of coordinating all the details. Now imagine doing that for others, turning their travel aspirations into reality.

Travel agents are the unsung heroes of the tourism industry, combining their expertise, industry connections, and personalized service to create seamless travel experiences. 

They navigate the complex world of bookings, itineraries, and travel logistics so their clients don’t have to, offering a unique blend of convenience and insider knowledge.

Total employment: 68,800 (2023)

Common Names for Travel Agents

  • Auto Travel Counselor
  • Beach Expert
  • Corporate Travel Consultant
  • Destination Specialist
  • International Travel Consultant
  • Tour Coordinator
  • Tour Counselor
  • Travel Agent
  • Travel Consultant
  • Travel Counselor

What Travel Agents Do

Travel agents are the bridge between travelers and their dream destinations, handling all aspects of trip planning and execution. Their core responsibilities include:

  • Trip Planning: Plan and sell transportation, lodging, and entertainment activities to individuals and groups.
  • Client Consultation: Determine clients’ needs and preferences, advising them on appropriate destinations, modes of transportation, travel dates, costs, and accommodations.
  • Reservation Management: Book transportation, make hotel reservations, and handle other travel-related arrangements for clients.
  • Information Provision: Provide relevant travel information to clients, including guides, local customs, maps, regulations, and events.
  • Problem Resolution: Address and resolve travel-related issues, complaints, or refunds for clients.
  • Itinerary Creation: Prepare detailed itineraries and tour packages tailored to clients’ preferences and budgets.
  • Travel Requirements Assistance: Help clients navigate foreign or domestic travel requirements, such as passports, visas, or vaccinations.
  • Industry Knowledge: Stay updated on travel industry trends, destinations, and offerings to provide expert advice to clients.
  • Customer Relationship Management: Build and maintain positive relationships with clients and travel industry partners.
  • Financial Transactions: Collect payments, maintain financial records, and work within client budgets to provide cost-effective travel solutions.

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SOURCES:BLS.govCareerOneStop
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